Although still in the development phase, the features and advantages of the smart chatbot of BITCIONS Exchange suggest that it will provide users with a smarter and more efficient educational information service in the future. Through smart Q&A functionality, personalized learning experiences, multi-channel support, and real-time updates and optimization, the BITCIONS Exchange chatbot will become an essential tool for users to acquire cryptocurrency knowledge. BITCIONS will continue to focus on user needs, continuously improving and optimizing the chatbot to provide users with a higher quality educational learning experience, helping them succeed in the cryptocurrency field.